What scratch removal actually is
Most scratches you see on a screen or case aren't deep—they're micro-abrasions in the top layer. We remove them by polishing the surface back to flat using progressively finer grits and material-specific compounds. The result is the original finish, not a coating that hides the damage.
Materials we polish
- Acrylic watch crystals — Polywatch, multi-stage
- Mineral glass — cerium oxide slurry, felt wheel
- Camera lenses — case-by-case after inspection (coated optics get refused; uncoated lenses can be polished)
- Plastic phone screens and shells — Novus 1 / 2 / 3 progression
- Metal cases — aluminum, stainless, brass; appropriate metal polish per substrate
The process
- Inspect. Deep scratches and cracks can't be polished out—we tell you upfront.
- Clean and mask. Surrounding surfaces taped off.
- Polish in stages. Coarse to fine, then compound buffing.
- Final clean. Device goes back looking like new where the polish worked.
Turnaround: 3–5 business days. Deep scratches take longer; we'll quote based on what we see.
Pricing
From $15 CAD for a single screen polish. Multi-surface jobs and deep scratch work cost more—we'll quote after seeing the device.